FAQs

If you already have a business account with OfficeBox, click the profile icon at the top right of the page to sign in. An OTP will be sent to your email, use this code when prompted to access your account.

If you are an existing client of OfficeBox, when you sign in you should be directed to the location you are assigned to - your company name and address should appear on your profile. If this information is not pre-populated, please contact support and we will resolve this immediately.

A favourites list is a convenient way for you to order your frequently purchased products, without having to search the entire site. This page is curated based on your requirements and can be accessed by clicking on the heart icon on the top right hand of the page, or by clicking the favourites tab on your profile.

Favourites lists can be set up by our efficient OfficeBox Support Team. Simply contact us, with the products you wish to have added (or removed) and we will set it up for you.

Please contact our OfficeBox Support Team with the relevant information for the new branch/location and we will add it promptly to your company account.

Please contact our OfficeBox Support Team with the relevant information for the new user and we will add it promptly to the branches/locations specified.

If you believe your contracted pricing is incorrect in any way, please please contact our OfficeBox Support Team with the relevant information and we will amend it shortly.

OfficeBox is procurement platform that provides office supplies to 1000's of businesses nationwide in South Africa.

OfficeBox is a technology driven platform that is highly customisable to our clients needs. We strive to simplify procurement for businesses by providing an easy to use platform that has a wide range of controls and features that add value to your business and reduce admin on your side. Combined with guaranteed savings and dedicated customer support, we provide a truly comprehensive and unqiue solution.

If you are an individual buyer (not a business), we welcome you to sign up and start ordering. If you are a business, please contact us so that we can set up your account based on your preferences?

Please contact us for a credit application so that we can set up your account to bill invoices at the end of the following month (30 day terms). Your business must meet a monthly minimum spend limit + have a reputable credit history.

Yes, we work with all our potential clients on pricing to ensure that they are guaranteed to save on monthly spend. Contact us to get a quote and start saving today!

Yes, OfficeBox offers national delivery to all areas within South Africa.

If your order total exceeds R700 you automatically qualify for free shipping. Order totals less than R700 are charged a flat rate of R95 per order?

OfficeBox offers next day delivery in JHB and CPT, if you place your order before 9:30am. For all other regions delivery takes an extra day.

You will be alerted by our customer service team if your order is in any way delayed, or partially backordered. Feel free to contact us, if you want any extra assurance.